Right now, all the restaurants in New York are closed. Soon, hopefully, they will re-open. What will that be like? Will people go? When I think about this question, it’s just one of a host of “When will we get back to normal?” questions. But I’m not sure that’s the right question. I think we should think about “What will the new normal be?” and “How will we get there?”
This pandemic is difficult for kids. They don’t have the same emotional skills and perspective that we do. But there’s one thing that my kids are learning that wasn’t in my curriculum growing up: Emotional Intelligence.
Some people think of Emotional Intelligence as a soft skill and don’t see why it should be taught in school. I see Emotional Intelligence as a way to control yourself in difficult situations and how to motivate others. These are the key skills of leadership.
This is one of the scariest interview questions. In an interview, you always want to show yourself in the best light. You want to show how perfect you are. But here’s a secret. Interviewers know that you’re not perfect, and that’s OK. It’s more important that you learn from your mistakes and try to get better. This requires you to be honest about where you went wrong in the past and what you’ve done to fix it. If you can’t admit your mistakes, how can you grow?
Many people think of this question as, “Give me a reason not to hire you?” Or they think about a horrible mistake they’ve made it the past, like when they had just started their summer job at the local caterer and completely misinterpreted the instructions for their first order, like:
I’m a devoted husband and father to an awesome family. For work, I’m a Product Manager who looks at the goals of the business and uses technology to deliver those business and customer goals. I’ve driven transformational change at Citi, AIG, and Amazon Web Services. For more information about what I do at work, please visit my LinkedIn profile.
I collect stories. There are so many amazing things happening every day. I need to spend some time writing them down before they slip away. Some of these ideas are so powerful that they hit me like a bolt of lightning. It’s my job to capture that lighting and put it in a bottle to share it with you. I want to capture that feeling that Archimedes had when he had an insight sitting in the bathtub screamed “Eureka!” and ran naked down the street. I know that I’ll rarely if ever make it there, but that won’t keep me from trying!
My Virtual Library
I wanted a place to put all the stuff I think is awesome. Growing up, I always wanted to have a great library in my house. I remembered the excitement when I learned that I could buy the entire collection of The New Yorker in bound volumes and put them in my house. I’d imagined that I would collect great encyclopedia’s from the past to peruse whenever I pleased. They would live in mahogany bookcases that looked like they’d belonged to JP Morgan. Then I realized that a New York City apartment doesn’t have the space for a physical library. So I did the next best thing. I’ve created a virtual library that includes lots of the things I enjoy, like my favorite books, words, and humor. You can check it out on the menu at the top of the page.
Small Ways I’ve Changed the World
- When a Book Gets Caught Up in the Story. The Art of the Book in the Digital Age. I picked up a book at the New York Public Library with a big purple stamp that read, “The Author of This Book Committed Suicide.” I quickly discovered that this book doesn’t just tell a story, it’s part of a larger conversation.
- How I (Re-)Built My Favorite T-Shirt. When I was in college I saw a T-shirt that was attractive, geeky and protested government policy. No one had produced it since 2000. So I recreated it.
- How I Replaced the Ads on My Website with My To Do List. I figured out how to make an early version of Google Contributor replace my advertisements with my To Do list. Here’s a video of me presenting this at New York Tech Meetup. Unfortunately Google Contributor doesn’t work like this anymore.
- When Millions of Eyes at Amazon Were Wrong. How I fixed the punctuation on Amazon’s 14 Leadership Principles.
- How to be Happy — Yale’s Most Popular Class. Yale’s most popular class ever is on how to be happier. Now it’s available online.
- Capture Better Memories Without a Camera. How technology is preventing me from building great memories and some techniques I’ve come up with some ways to use my brain to capture special moments instead of my phone.
- Thank You for Being a Friend. Friendship is about being there for other people. Anyone can celebrate with you when it’s convenient. A true friend stands by you when things are tough and just be with you.
- Carpe Diem! How to Live Like an Emperor. I realized that no matter where I am or where I go, I can live like an Emperor by seizing every moment.
- Fiction is the Lie That Tells the Truth. When dealing with really difficult problems in life, I’ve realized that fiction often has the best answers.
- In Praise of Humility — The Forgotten Story of Edward S. Harkness. While we say we praise humility as a virtue, we rarely remember the people who practice it.
Product and Design
- How Much is That Really Worth? The Mother-in-Law’s Guide to Valuation. A product gets its value from the job that they do. When I look at things this way, I can found that something like a crushed penny from a Penny Crushing Machine can be surprisingly valuable.
- What a Wonderful Word. As a Product Manager, it’s important to understand what populations have in common and how they differ. Even though there are unique words in different languages, there’s a strong commonality across the human experience.
- Alexa and Google in Our Home. How Alexa and Google work with our family (vs. phones that work against it). I also have a post on specifically how kids interact with Alexa.
- How Airbnb Changed the Meaning of Hotel Branding. In the past, trusting a hotel brand meant trusting Marriott or Starwood. Now it means trusting Airbnb.
- The Hidden Thirteenth Floor. How my children found the hidden number 13 in our elevator.
- The Mother-in-Law’s Guide to Cloud Computing. I explain Cloud Computing through an analogy to retail checkout lines.
- The Mother-in-Law’s Guide to Software Testing. I write about two different ways to test software for errors.
- The Mother-in-Law’s Guide to Chaos Engineering. A guide to how Netflix and others plan for failure. I also dig a bit deeper into how software needs to be built to solve human needs — not just optimized for machines.
- “Saving Money” by Paying More for Netflix. With subscription pricing, some people feel like they’re getting a deal when they are actually paying more.
- What Do You Mean by “Film?” An interview with kids about film cameras from 2010. Spoiler alert: They’re confused.
- Prospect Theory: Losing Feels Bad More than Winning Feels Good. An example of how our biases in interpreting gains and losses cause us to make bad decisions.
Math and Logic
- How Numbers Work in the Real World. In school, we were taught that math is linear; however, in the real world, distributions are more likely to be exponential.
- Why Today Can’t Be an Opposite Day. How the statement “Today is Opposite Day” is mathematically inconsistent.
- Game Theory for Parents. Game theory provides some interesting lessons on how to equitably share a piece of pie.
Math nerds like me would love this book. I’m thinking it would look like Elements: A Visual Exploration of Every Known Atom in the Universe. Each page would have a fancy drawing of the number with some text.
I keep hearing that we’re in a world of social distancing, but social distancing isn’t the right word. We need social connections more than ever to help keep us sane, but we need to physically distance ourselves from one another. A couple of weeks ago, I wrote that the novel coronavirus uses our physical connections as a transmission vector, and the better the in person connections, the more dangerous it is.
I know that money wouldn’t make me happy, but I still had dreams of being an early retiree. I dreamt of being that person who quit their job, moved to Hawaii, and sipped margaritas while I cashed my dividend checks. But as I got older, I realized that it’s not about the age of retirement but the quality of that retirement.
These days, people are having to make really hard decisions. With the COVID-19 virus overwhelming Italy, doctors are having to make decisions about who lives and who dies. It raises the great moral question, “Given limited resources, who do you save?”
Summary: All the things that make a great social event like large groups, diverse groups of people, and close connections also create a great environment to spread coronavirus. After the pandemic is over, it’s worth using the coronavirus prevention guidelines, and going against them, to find great events.
What makes a great social event? Lots of people from all over the world are sharing their ideas and meeting new people. Some people are new, drawn there because they’d heard this is the place to be. Others are old friends, hugging and kissing each other hello. Everyone is interacting intensely, going out for drinks and dinner. Maybe they even share some appetizers or try each other’s drinks.
If you’re been paying attention to the news this week, these are also the things that spread coronavirus: lots of people, close contact, diversity, and sharing. This makes sense because viruses piggyback on the social nature of humans. When we get together and interact in a community, viruses are shared as well.
Catfish: To trick someone into a relationship online using a fictional persona and/or photographs.
I was trying to set up a meeting with one of my friends. He has his own venture-capital firm so he runs a lean shop. Also, as a venture capitalist, he likes to leverage new forms of technology.
I sent an email and said, “Hey, let’s meet up.“
He writes me back, “That sounds great! Clara, can you set something up?” and CCed his secretary Clara.