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Life Lessons

Lessons from My Grandparents

Note: This is an older version. You can see the newest version here.

I’m a very lucky boy. I had all four of my grandparents until I was 25. And I had one until this year when I was 41.  Now that they’ve all passed away and I’ve become a grand-orphan, I wanted to honor their memory by reflecting on the lessons they’ve taught me.  To paraphrase the great physicist Richard Feynman, “By the time they died, a lot of what is good about them has rubbed off on other people. So although they are dead, they won’t be completely gone.”

My Bubbie died in January. A couple of months before she died, she told me, “I’m a fighter.” At the time I didn’t want to tell her that the fight wasn’t going well. That an 87-year-old with heart and kidney failure was not winning the battle to live forever. She could hold on a little longer but eventually, as with everyone, death will win. Looking back, I realize she was fighting for something else. She wasn’t fighting for everlasting life, she was fighting to live a good life. It would have been easy for her to just go with the flow and coast off into the sunset—being that woman who just plays bingo and watches Jeopardy until she dies. But to really try to lead a good life—that takes effort.

David Foster Wallace gave a commencement address called This is Water (or more fully This Is Water: Some Thoughts, Delivered on a Significant Occasion, about Living a Compassionate Life) where he tells the following story:

There are these two young fish swimming along and they happen to meet an older fish swimming the other way, who nods at them and says “Morning, boys. How’s the water?”

And the two young fish swim on for a bit, and then eventually one of them looks over at the other and goes “What the hell is water?”

To me, this story is about fighting against the current of the water to live a good life. All of my grandparents showed me where the water is, how to separate myself from it, and how to focus on what’s important.

Here are some of the lessons I’ve learned from my mother’s parents, Nana and Papa (Florence and Barney Liebman), and my father’s parents, Bubbie and Zaid (Connie and Norman Schlaff).

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Life Lessons

Fiction is the Lie That Tells the Truth

When my Bubbie died in January, I wasn’t sure how to deal with it. People kept telling me that, “She lived a good long life” and “Her memory will live forever” but this wasn’t helpful. I know that she lived a great life and I know that I was very lucky to be 41 when my last grandparent died. But how should I deal with her death? What do I do now?

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Life Lessons

My Eulogy for My Bubbie

Below is my eulogy for my Bubbie, Connie Schlaff, who died on January 9th, 2019 (1/9/19):

There’s a video of the great physicist Richard Feynman. In the video, his friend Danny Hillis said, “I’m sad because I realize you’re about to die.”

And Feynman said, “Yeah, that bugs me sometimes too. But not as bad as you think. By the time you get to be my age a lot of what is good about you has rubbed off on the people and so … although I will be dead, I won’t be completely gone.”

And that’s the way I like to think about Bubbie and all the little things she left us. Like some of her favorite things. I remember the last things that Blake and Ari did with Bubbie. These might have been Bubbie’s two favorite things. Ari did a crossword puzzle with her and Blake asked Bubbie if she would watch his new favorite show, Jeopardy, with him.

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Product Management Technology

On Amazon – A Peculiar Company

Disclaimer: I worked as the Head of Banking for Amazon Web Services. This writing does not represent Amazon in any way. Opinions written here are strictly my own.

Amazon has a very strong culture. At other places I’ve worked, culture is an aspiration at the senior level but took a back seat to more pressing concerns like making as much money as possible. Amazon’s culture is embedded in its 14 Leadership Principles that are a common language and framework that form the basis of everything the company does, from interviews to everyday decisions. You can get a good feeling of the Amazon culture by watching videos of Founder and CEO Jeff Bezos. A few good ones are from the Economic Club of Washingtonan interview by his brother Mark,  the Axel Springer Award, and a 60 Minutes Story about Amazon from 1999.

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Life Lessons People

In Praise of Humility — The Forgotten Story of Edward S. Harkness

The Residential Colleges were created 85 years ago. Though they have the names of many famous Yalies, the donor of these colleges is nowhere to be seen. Why?

What is a Yalie? When I think of the archetypical Yalie, I think of two things. First, a Yalie is someone who will do great things and change the world. Second, a Yalie has great human qualities of humility, philanthropy and caring for others.  While Yalies are always reminded of our great alumni and donors plastered across campus we rarely see the humbler and more human side. That’s why it’s important to remember Edward S. Harkness.

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Uncategorized

Design Challenge: Makeup Kits for Female Astronauts

It’s always hard to design products that you are never going to use yourself.  One of the most interesting design challenges in history was the equipment for the first astronauts. And once the women went up in space,  the problem for the (mostly) male engineers only got worse. Take the example of the makeup kit.

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Product Management Technology

The Future of Payments

Disclaimer: I work at Amazon but this writing does not represent Amazon in any way. Opinions written here are strictly my own.

When I was working at Citi Cards, I was under the impression that people were spending a lot of time figuring out what credit cards they should have. Were they going to get points or miles? Weren’t they going to be so excited that they could redeem their points with Amazon? Of course, working in a credit card company I was thinking about this all day and I lost sight of the fact that my customers had far better things to do with their time.

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Kids Technology

Growing Up Alexa

A few months ago, I wrote about how Alexa and Google Home are used in our house. In my experience, these devices are a better way for kids to use the internet than a mobile phone. A phone becomes an extension of a person, isolating her from the group. Interacting with Alexa is more of a family activity with Alexa acting like another person in the room.

Some people think it’s odd to treat Alexa humanely. As a machine, she doesn’t have any feelings. But think about the way we refer to Alexa. It feels more natural to refer to Alexa as a “her” than an “it” because that’s the way we interface with her. And if we interface with her as a person, we should be polite and say please and thank you.

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Ideas Life Lessons

How to be Happy — Yale’s Most Popular Class

This year Professor Laurie Santos created Yale’s most popular class of all time. The class is titled Psychology and the Good Life but it’s really a course on how to be happy both in the short and long term. I was excited to hear that Yale was offering the course but even more excited to see that the class is available online. She expanded on the class with her Happiness Lab Podcast. While there’s little I hadn’t heard before, it did a great job of focusing me on what’s important and helped me get into the practice of being happier.

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Fun Stuff Kids

As You Wish — Watching the Princess Bride With Kids

I keep trying to find great movies to watch with my 8 and 5-year-old sons that are fun for all of us. The Princess Bride is one of the best. It’s a great movie for adults and it even has Peter Falk as the narrator grandfather to keep the kids engaged.